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Free information · Your safety matters

You deserve to feel safe. Help is available.

Domestic abuse can affect anyone, whatever their background, gender, immigration status or circumstances. You do not have to decide everything today. Specialist services can explain your options confidentially.

Immediate danger

Call 999 and ask for the police. If you cannot speak on a mobile call, listen to the operator's questions and press 55 when prompted to indicate you need police help.

For non-emergency police matters, call 101. For urgent medical help that is not an emergency, call NHS 111.

Domestic abuse support contacts

England – National Domestic Abuse Helpline (Refuge)

0808 2000 247

Free, confidential, 24-hour helpline for women experiencing abuse and people concerned about someone.

Visit helpline and online support

LGBT+ support – Galop

0800 999 5428

Support for LGBT+ people experiencing domestic abuse, violence or hate crime.

Visit Galop

Forced marriage and honour-based abuse – Karma Nirvana

0800 5999 247

Specialist support for forced marriage and honour-based abuse.

Visit Karma Nirvana

Migrant Help

0808 8010 503

Support and information for people seeking asylum. Check the website for eligibility and current service details.

Visit Migrant Help

Victim Support

08 08 16 89 111

Free, independent support for people affected by crime, whether or not it was reported to police.

Visit Victim Support

If your immigration status or finances make leaving feel impossible

Some migrant survivors may have options even if they have no recourse to public funds or depend on a partner for their visa. The rules are complex and depend on individual circumstances. Do not rely on an abuser's explanation. Ask a specialist domestic abuse service and a regulated immigration adviser for confidential advice before making immigration decisions.

GOV.UK: specialist sources of support

Think about digital safety

If someone may monitor your phone, browser history, location or messages, use a safer device if possible, such as a trusted person's phone or a public computer. Be careful about downloading apps or changing passwords if that could alert the person monitoring you. A quick-exit button cannot erase browser history or make a device safe.

National Domestic Abuse Helpline – safety information

Bertyona Life is an information and signposting platform, not an emergency service, refuge provider, legal adviser or therapist. Helpline details and eligibility can change; check the linked provider for current information. All emergency and safety information on this page is free.

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